Privacy Policy

Effective date: 2026-05-12

Note: This page is a sample template. After actual business registration, please fill in specifics (business information, entrusted subcontractors, retention periods, etc.) in accordance with Korea’s Personal Information Protection Act and Act on Promotion of Information and Communications Network Utilization and Information Protection, and have it reviewed by a lawyer before publishing. This English version is provided as a convenience translation for reference purposes only. In the event of any conflict or discrepancy between this English version and the Korean-language version, the Korean-language version shall govern and control.

VFront Desk (the “Company”) places great importance on the personal information of data subjects and strives to comply with Korea’s Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection. This policy explains how personal information collected in the course of using the Company’s consignment operation services is processed.

1. Personal Information Collected

The Company collects the following items for consignment consultation and contract processing.

  • Required: Name, email address, phone number, property information (address, size, operating channels)
  • Optional: Additional inquiry details, KakaoTalk ID or other alternative contact methods

2. Purpose of Collection and Use of Personal Information

  • Responding to consignment consultation and preliminary diagnosis results
  • Executing consignment contracts and processing operational handover procedures
  • Settlement and tax invoice issuance
  • Sending operational notices and announcements

3. Retention and Use Period

  • Consultation information prior to execution of a consignment contract: retained for 6 months after response, then destroyed
  • Information related to consignment contracts: retained for 5 years after contract termination (pursuant to the Commercial Act and the Framework Act on National Taxes)
  • Immediately destroyed upon the data subject’s direct request for deletion

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties without the prior consent of the data subject, except where required by law or requested through lawful procedures by an investigative agency.

5. Outsourcing of Personal Information Processing

To provide consignment operation services smoothly, the Company may outsource the following tasks to external parties, and will notify data subjects of relevant details through this policy when such outsourcing occurs.

  • Cleaning and linen management providers
  • Payment and settlement system providers
  • Hosting and infrastructure providers

6. Rights of Data Subjects

Data subjects may at any time request access to, correction of, deletion of, or suspension of processing of their personal information. Requests should be submitted to the contact information below and will be processed within 7 business days.

7. Personal Information Protection Officer

8. Changes to This Policy

This policy may be amended in accordance with changes to relevant laws, government policy, or service operations, and any amendments will be announced on the website in advance.